What We Will Advise You On — This Engagement

Based on our initial conversations, we understand you are seeking advice in one or more of the following areas. Please confirm with your adviser which applies to you:

What We Will Not Advise You On — Confirmed Out of Scope

The following remain explicitly outside MMFG's scope for all clients and all engagements:

Limitations on the Advice We Can Give

• Our advice is based on the information you provide us. It is essential that all information you give us is accurate and complete. We cannot be held responsible for advice based on inaccurate or incomplete information provided by you.
• Our lender and product recommendations are drawn from our approved panel. While we have access to a broad range of New Zealand lenders, we do not have access to every lender in the market. If no suitable solution exists within our panel, we will tell you.
• Our approved product list (APL) for managed funds and KiwiSaver is reviewed regularly. Recommendations will only be made from products on the APL at the time of advice.
• Cashflow and investment property analysis projections are estimates only and are not guarantees of future performance. Actual returns may differ materially.
• Interest rates used in any modelling reflect rates available at the time of advice and are subject to change.

What We Need From You

To provide you with suitable, personalised financial advice, we will ask you to provide:

• Proof of identity and address (AML/CFT requirements — Anti-Money Laundering and Countering Financing of Terrorism Act 2009).
• Income information — payslips, tax returns, rental income statements, or business financials as applicable.
• Asset and liability information — existing loans, credit cards, KiwiSaver balances, investment accounts.
• Goals and objectives — your timeframes, risk tolerance, and priorities.
• Any other relevant information that may affect the suitability of our recommendations.

Parties to This Advice

Your Goals and Objectives

Based on our discussions, we understand your financial goals and objectives to be as follows:

Your Financial Position — Summary

Our Recommendations

Recommendation 1 — Lending Structure

Recommendation 2 — KiwiSaver (if applicable)

Recommendation 3 — Managed Funds / Investments (if applicable)

Alternatives Considered

In preparing this advice we considered the following alternatives and the reasons we did not recommend them:

Risks of the Recommended Advice

• Interest Rate Risk: Fixed rate terms expire. At refix, rates may be higher or lower. We recommend reviewing your lending structure at each refix anniversary.
• Property Value Risk: Property values can fall as well as rise. A fall in property value could result in negative equity or trigger LVR covenants.
• Income Risk: A reduction in your income — through job loss, reduced hours, or health — could affect your ability to service your loans. Consider whether an income protection insurance review is appropriate (refer to a licensed insurance adviser).
• Investment Risk: Managed fund and KiwiSaver values fluctuate with market conditions. Past performance is not a reliable indicator of future returns.
• Regulatory Risk: Changes in tax law, LVR restrictions, CCCFA lending rules, or Reserve Bank policy may affect your lending capacity or investment returns in future.

Fees and Commissions — This Engagement

Conflicts of Interest — This Transaction

[Disclose any specific conflicts relevant to this engagement. Examples below:]

• MMFG will receive commission from [Lender Name] upon settlement of the recommended mortgage. This creates a conflict of interest which we have managed by selecting the most suitable product for your needs from our approved panel, not the highest-commission product.
• [If applicable: Jonathan Paul Smith holds an interest in [ZB Invest / property entity] which may benefit from this transaction. Full disclosure is provided and you may seek independent advice before proceeding.]
• [If no conflicts: There are no conflicts of interest specific to this engagement beyond those disclosed in our Stage 1 Public Disclosure.]

Client Acknowledgement and Consent

By signing below, you confirm that:

• You have read and understood this Statement of Advice, the Stage 1 Public Disclosure, and the Stage 2 Scope of Advice.
• The information you provided to MMFG is accurate and complete to the best of your knowledge.
• You understand the nature of the advice, the fees payable, and the risks involved.
• You are proceeding with the recommendations on the basis of your own informed decision.
• You understand that you may seek independent advice before proceeding.

Our Complaints Process

Financial Markets Authority (FMA)

The FMA is the regulator for financial advice providers in New Zealand. If you believe MMFG has breached its obligations under the Financial Markets Conduct Act 2013, you may also report concerns to the FMA directly. Note that the FMA is a regulator, not a dispute resolution body — they do not provide remedies or compensation to individual clients.

Our Commitment to You

• All complaints will be handled with integrity, confidentiality, and without prejudice to your ongoing client relationship.
• We will never charge you a fee for making a complaint.
• We will keep records of all complaints and use them to improve our service and processes.
• Jonathan Paul Smith oversees our complaints and internal dispute resolution process. Complaints can be escalated directly to him at any time if you feel your concern is not being adequately addressed.